Our Commitments
1) The Lowest Prices
Fantastic prices on lighting, sound, audio visual equipment and stage make-up, hi-lights.tv is a full member of the Professional Lighting and Sound Association. Thanks to the close relationship that we maintain with our suppliers, hi-lights.tv is able to offer the best prices on the biggest name brands.
2) Availability Of Products
Hundreds of products in stock. Hi-Lights selects a wide range of top quality consumer electronic and non electronic brands for its customers.
3) Choice of Payment Methods
Three payment options for your convenience: Credit card (Visa, MasterCard, American Express), Debit card (Visa, MasterCard, Maestro, Solo, Visa Delta and Visa Electron) and PayPal.
4) On-Time Delivery
For your convenience we offer a range of delivery options.
Courier Service: With our courier service you receive your parcel before 5 p.m. the next working day. Orders placed after 3 p.m. will be dispatched the following working day. Shipment is made via APC Overnight, one of the most reliable, secure and cost effective overnight parcel delivery companies in the UK. Delivery charge is calculated according to the weight of your products. Please note that since APC Overnight does not deliver on weekends, if your order is placed on a Friday, it will be delivered to you on the following Monday.
Royal Mail - Special Delivery: Royal Mail Special Delivery is offered on all purchases weighing 2Kg or less. Orders placed before 3 p.m. will be delivered the next working day before 1 p.m. Orders placed after 3 p.m. will be dispatched the following working day. Please note that we do not offer Special Delivery on weekends, if your order is placed on a Friday, it will be delivered to you on the following Monday.
Royal Mail - First Class & Customer Collection:
Royal Mail First Class postage is offered on all purchases weighing 4Kg
or less. Orders placed after 3 p.m. will be dispatched the following
working day. Collection is offered on all purchases and is available for
collection the next working day from our unit in Gateshead, see How To
Find Us.
Please note that postage and courier charges are priced on delivery to
mainland UK. Additional postage charges will apply to the following
postcode areas: TD, DG, KA, ML, G, FK, KY, AB, PH, DD, PA, IV, KW, EO,
PO, and ‘offshore' Scottish Islands, HS, ZE, KW, Channel Islands (JE and
GY postcodes), the Isle of Man (IM postcode) and Northern Ireland (BT
postcode).
5) Warranty and After Sales Service
Our no-quibble 15 working days' money back warranty, beginning the day after the goods are received, means you can return your purchase if you change your mind.
Please ensure that the product has not been used and that it is returned
to us undamaged in the original packaging, along with all accessories
and instructions; all we ask is that you pay the return carriage costs
(with insurance). All products are covered by the manufacturer's
warranty for a period of 12 months, unless otherwise stated, from the
date of delivery.
Further details can be found in our Terms & Conditions .

